When it comes to cryptocurrency payments, a lot of attention is placed on consumers paying merchants, but business-to-business (B2B) payments are an area where crypto has the potential to make a big impact.
Cross-border payments are a big part of this, but they’re not the only consideration. There are areas in which traditional financial institutions (FIs) see their existing digital payments solutions falling short in terms of their ability to effectively address the frictions their B2B payments clients face.
While 66% of FIs say the ability to offer clients B2B digital payments solutions is “very” or “extremely” important, according to PYMNTS’ “The New User Experience: Tracking the Consumerization of B2B Payments” report, just 30% say the solutions they offer solutions are “very” or “extremely” effective in overcoming those frictions.
Read the report: The New User Experience: Tracking the Consumerization of B2B Payments
One of the key areas where they are falling short, the study...
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